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Shopify → Business Central Order Automation

An end-to-end Sales Orders and Sales Returns workflow built on Celigo, connecting a Shopify storefront to Microsoft Dynamics 365 Business Central.

Role
End-to-end delivery
Built
May 2025
Stack
Celigo (iPaaS), Shopify, Dynamics 365 Business Central, REST APIs

The problem

A Shopify storefront and a Dynamics 365 Business Central ERP, with order data moving between them by hand. Every manual hop is a place where an order can be entered twice, entered wrong, or not entered at all.

What I built

End-to-end automation of the Sales Orders and Sales Returns workflows using Celigo, an integration platform-as-a-service. Orders placed in Shopify flow into Business Central without a person in the middle, and returns flow back the other way.

Why returns are the harder half

Orders are mostly a one-way create. Returns have to reconcile against something that already exists in both systems and agree on what state it’s in, which is where the mapping work actually lives.