AI Outlook Sales Agent
An AI agent living in Outlook that reads incoming sales orders, checks status, and answers product questions against live ERP data.
- Model Context Protocol
- Microsoft Dynamics 365
- Azure
- AI agents
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Projects
Things I've worked on, and what they taught me.
Each write-up includes the parts I found hard, which are usually the parts I learned the most from.
Dynamics 365 MCP Servers
Model Context Protocol servers exposing live Dynamics 365 Finance & Operations data (customers, products, orders, inventory) to AI agents.
- Model Context Protocol
- Dynamics 365 Finance & Operations
- Data Management Framework
- REST APIs
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Shopify → Business Central Order Automation
An end-to-end Sales Orders and Sales Returns workflow built on Celigo, connecting a Shopify storefront to Microsoft Dynamics 365 Business Central.
- Celigo (iPaaS)
- Shopify
- Dynamics 365 Business Central
- REST APIs
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Intelligent Data Model for Equipment Data
A research project with AstraZeneca turning unstructured manufacturing equipment data into a queryable model the business could act on.
- Data modeling
- Unstructured data extraction
- Python
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Secure Multitenant AI Interfaces
Architecture and provisioning for AI user interfaces backed by agentic logic, built so one tenant's data and prompts can't reach another's.
- AI agent design
- Multitenant architecture
- Azure
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Embedded E-commerce AI Chatbot
A sandboxed AI chatbot provisioned on demand into an e-commerce site to answer product questions, with infrastructure that only exists while it's in use.
- AI agent design
- Sandboxing
- E-commerce integration
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Boomi ERP Integration
Boomi integration development supporting a global telecom supply chain organization's ERP implementation.
- Boomi
- ERP implementation
- REST APIs
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Software Distribution Storefront
Guidepath's B2B storefront for its own ERP and WMS modules, built to distribute software and capture business leads on the same path.
- E-commerce
- Web development
- Lead capture
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Azure DevOps → Planner Sync
Power Automate flows that sync Azure DevOps work items into Microsoft Planner, turning a draft workflow into something the team actually runs on.
- Power Automate
- Azure DevOps
- Microsoft Planner
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Digital Quality Control Logbooks
A research project with AstraZeneca replacing paper-based QC logbooks with a digital system, reducing manual errors and accelerating audits.
- Quality Control systems
- Requirements gathering
- Regulated manufacturing
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Textbook Order Demographics
Cleaning a Center for Civic Education order history, then building a national heatmap plus bar and line charts to show who their educational materials were reaching.
- R
- RStudio
- Python
- SQL
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Network Vulnerability Scripts
Python tooling written with the USI IT department to help diagnose and patch network vulnerabilities across university systems.
- Python
- Network security
- Vulnerability remediation
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